Delivering on a Commitment: The NIH Manuscript Submission Team

Read other profiles: Eyitope Akinpelumi | Graham Andrews | Devon Bourexis | Lisandro Gonzalez | Lisa Hisel | Chris Hrobak | Jennifer Richardson | Pierce Smith | Michael Taylor

Quick Q&A with Miliana Solomon, Rose Warren, and Rebecca Kelly
Question Miliana Solomon, Customer Support Specialist Rosa Warren, Customer Support Specialist Rebecca Kelly, Production Editor
What was your path to NLM? Before I came to NLM, I worked at George Mason University as a customer service manager. My professional background has been mostly in scholarly publishing. Prior to coming to NIH, I worked as an editorial specialist for a peer-reviewed journal. I also had the opportunity to gain experience in other areas of publishing, including magazine and newspaper, while in college. I’ve worked in STEM publishing for nonprofit organizations for the last 13 years. When I left my last job, I was looking for something similar but outside the box, something with an opportunity to learn new things. Having worked peripherally with depositing articles to NLM over the years, this position fit the bill, and it puts me on the other side of the screen.
What excites you the most about processing manuscripts for public access? Knowing that people, not just in the United States but all over the world, have access to health and biomedical research, at no cost. Understanding the role we play in providing access to research that could impact the lives of people around the world. Throughout my time working on various journals, I’ve enjoyed seeing all the different research coming out, so getting to handle research on a huge variety of topics and sciences and being responsible for making it publicly available is surprisingly thrilling.
What do you like best about working on the NIHMS team? I like that we get along well with one another, and everyone is always willing to lend a hand. I like the collaborative work environment and how everyone’s work is appreciated and valued. There’s a variety of work to do but also a structure. With the amount of manuscripts that come in for PMC archiving, it would be easy to get lost, but the organization is extremely good and keeps everything moving. The whole team works well with one another.
What’s the most important thing you’ve learned since joining the NCBI? To embrace change. I’ve learned that we all play an integral role in NCBI’s mission. It’s only been a few weeks for me, but I am definitely learning the importance of getting your badge at NIH as early as you can!
If you weren’t doing what you’re doing now, what else might you be doing? I would either be working in another customer service-oriented job or in IT. Working in book publishing while writing my own books. I’m interested in essentially any aspect of publishing and I’ve done editorial/peer-review work and production work, so if I wasn’t here I’d be doing something else in the field. My work has been entirely in scholarly journals to date, but I’d like to try working in monthly magazines and possibly doing some writing as well as production.
Tell us something surprising about yourself. I was born in Ethiopia and came to America when I was 8. I loved learning different languages while in school. Throughout my studies, from grade school to college, I’ve taken courses in Latin, German, Spanish, and French I’ve seen the movie Back to the Future over 30 times and don’t plan to stop anytime soon.

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